Withdrawal policy
Withdraw Policy
1. General Information
This Withdraw Policy supplements the Terms and Conditions and defines the conditions under which withdrawals may be processed on the platform.
To ensure platform security and to prevent fraud, abuse, and money laundering, deposited funds must be used for genuine gaming activity.
The platform is intended to provide entertainment and gaming services and is not intended to be used as a payment transfer system or financial intermediary.
2. Use of Deposited Funds
Deposited funds must be used for actual gameplay.
It is not permitted to use the platform solely for the purpose of depositing and withdrawing funds without participating in normal gaming activity.
The use of the platform as a payment channel or money transfer tool is prohibited.
Transactions may be reviewed where minimal or no gameplay activity is detected.
3. Withdrawable Amount
In general, only funds resulting from legitimate gameplay and winnings may be eligible for withdrawal.
Deposited amounts are expected to be used within normal gaming activity.
If a user deposits funds and does not engage in sufficient gameplay activity, withdrawal requests may be restricted, delayed, or declined.
The platform reserves the right to review transactions where it appears that the service is being used primarily for fund transfers rather than entertainment purposes.
4. Withdrawal of Full Balance
If a user wishes to withdraw the entire account balance or close the account, additional verification may be required.
In certain cases, a support request may be necessary.
Withdrawal requests may be subject to review where unusual transaction patterns are identified.
5. Identity Verification (KYC)
To comply with Anti-Money Laundering (AML) regulations, the platform reserves the right to request identity verification (KYC) at any time.
KYC verification may be required in cases including:
• withdrawal requests
• unusual transaction patterns
• repeated deposits and withdrawals without sufficient gameplay
• full withdrawal of account balance
• security reviews
• legal or regulatory requirements.
KYC verification may be required regardless of the withdrawal amount.
6. Transaction Review
The platform reserves the right to review deposits and withdrawals where:
• insufficient gameplay activity is detected
• transactions appear unusual
• potential AML risks are identified
• misuse of the payment system is suspected.
In such cases, withdrawals may be delayed while the review is completed.
7. Fees
Depending on the withdrawal method, fees may apply, including:
• blockchain network fees
• payment provider fees
• banking fees.
Applicable fees are displayed during the withdrawal process.
8. User Responsibility
Users are responsible for ensuring correct entry of:
• wallet addresses
• blockchain network
• bank details.
Blockchain transactions cannot be reversed.
Incorrect information may result in loss of funds.
9. Changes to this Policy
This Withdraw Policy may be updated at any time.
The most current version shall apply.